Terms and Conditions

Prices are the retail prices including local taxes in case there is any. Price does not include shipping costs, taxes or import duties in case of any. These will be paid by the customer.

In case of export / import, will I have to pay any tax?

As mentioned, the price of the artwork includes local taxes but not import taxes. In this case, each country has its own rules on import of artwork. In most countries the import tariff is free and usually an import tax that may be around between 10% and 20% of the purchase amount is required. The international transport company will inform you of this and offers the service of customs clearance upon delivery of the artwork.

RETURNS

All products purchased in Holocosmic may be returned only if the status is faulty or is damaged. The customer must notify within a maximum period of 10 working days from the date of delivery.
Ivan Vilches only accept returns that meet the following requirements:
Returns processed within the stipulated time period.
-The Return must be made in a package that ensures the perfect state (s) work (s).
-In Case the shipment is made between countries with different common space or special conditions (including DUA for shipments to Canary Islands, Ceuta and Melilla), customs import duties may apply that must be assumed by the importer (the buyer). Until the payment of these taxes are not assume the right to purchase dismissal will be suspended. The deadline to assume the payment of these taxes will be 14 days from the communication to the customer by the shipping company or national customs department.

PRIVACY

HoloCosmic compromises not to use the information of its clients for other purposes than proceeding of the orders.

HoloCosmic is 100 % compromised in the protection of the privacy of our users. Your information is not shared or sold to anybody.

You can exercise the rights of access, rectification and cancellation of your information of personal character in any moment, simply contacting with us.

 

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